Canadian Streaming TV Apps: Report Cards!

Television watchers in Canada usually get the short end of the stick when it comes to watching shows, on-demand, online. If we aren’t being restricted because we don’t live on American soil, then we’re being restricted for not having a specific type of account. To give you an idea of what we’re dealing with, I […]

Translation of the Letter Rogers Sent Me

Received a letter from Rogers today, announcing yet another price increase for internet and cable TV. They started off with marketing garbage about how awesome they’ve made my service (but actually mean nothing) and threw this in there: However, over the past year, there has been an increase in the cost of providing you with […]

Quit Hijacking My Typos, Rogers.

My fingers are fat and stubby, and they can be a little stupid at times. I’m okay with that. I have learned to love them. However, while surfing at home, my fat fingers occasionally will enter an incorrect or incomplete typo and take me to an error page. It usually looks like this: Upon seeing […]

Case Study: When You Should Have Kept Your Mouth Shut

As a company, you should give your two cents on hotly debated issues that matter to your customers. You should do this to establish your potion on the matter and give your customers peace of mind or a better idea of what they are dealing with. What you should NOT do, however, is pretend that […]

Save The Internet

It’s time to act. We need to make sure that those who have the power to change this situation can all hear our thoughts and opinions on the matter. We need to make sure that they act in our best interests and hopefully eliminate Here is a great article on how to contact everyone really […]

Customers as Adversaries

This week, I tweeted about Rogers taking away the credit I had in my wireless account for the System Access Fee. A credit (For $6.95) that I was told I could have until the end of my contract. The Rogers social media team responded to me, and I received a subsequent call from Delwin, of […]

Technologically stagnant

Considering that Rogers has more than 6 million postpaid wireless subscribers (Source) where a good number of them still pay their System Access Fees, why are we still paying an arm and a leg for complacency? Let’s crunch the numbers: $6.95 – System Access Fee 6,451,000 – Approximate number of postpaid subscribers, as of December […]

Mobile Data – An Arm and a Leg?

I’m a customer of Rogers Wireless and I have always been deprived of a mobile data plan, and there’s a good reason for it! I found this article while Googling for data plans in Canada. Sure, it was written in April 9th, 2007, so things have had to change since then right? Well, here’s what […]